Are you an enthusiastic, young-at-heart individual who thrives in a fast-paced work environment with a dynamic team? Are you passionate about advancing your career in the fintech industry? If so, Gimo is the right place for you.
At Gimo, we are on a mission to make financial access easier for millions of workers across Vietnam and SEA. As a pioneer in Earned Wage Access (EWA), we’re changing the way employees get paid – giving them instant access to their earnings and reducing financial stress for those who need it most. But we’re not stopping there. By understanding the real challenges workers face, we are creating practical and responsible financial solutions that help improve their daily lives.
Today, over 700,000 employees from 100+ businesses trust Gimo to take control of their finances, and this number is growing every day. By joining us, you will be part of a team that is shaping a future where financial security is within reach for everyone. Let’s build something meaningful together.
Job Description
- Monitor and recover personal debts via phone, including:
- Contact customers with salary advances to remind them of payment schedules.
- Contact customers who fail to pay on time to understand the reasons, provide advice on repayment channels, and encourage early payments.
- Track and update the debt status of late-paying customers.
- Record all statuses and results of calls for tracking and statistical purposes.
- Report emerging issues to management and coordinate to resolve them.
Requirements
- Strong communication skills, with the ability to understand and handle emerging issues;
- Experience in telesales, customer service call centers, or other roles involving direct customer contact by phone;
- Willingness to work overtime to meet job requirements;
- Enthusiasm for working in a dynamic and growth-oriented environment;
- Openness to change.
Benefits
- Opportunity to work in a fast-paced, professional, and innovation-driven environment;
- Clear career advancement pathways and regular performance evaluations;
- Competitive and stable benefits package aligned with industry standards.
We would love to hear back from you! Send us an introduction of yourself along with your resume to: [email protected]
