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    Employment Type: Toàn thời gian

    Chuyên viên thu hồi nợ

    Mô tả công việc:

    • Theo dõi và thu hồi công nợ cá nhân qua điện thoại, bao gồm:
      • Liên hệ khách hàng có phát sinh ứng lương để nhắc lịch thanh toán.
      • Liên hệ khách hàng không trả đúng hạn để tìm hiểu nguyên nhân, tư vấn các kênh hoàn trả, nhắc nhở thanh toán sớm.
      • Theo dõi và cập nhật tình trạng nợ của khách hàng chậm trả.
      • Ghi nhận tất cả tình trạng và kết quả thực hiện cuộc gọi để phục vụ công tác theo dõi, thống kê.
      • Báo cáo cấp quản lý các vấn đề phát sinh và phối hợp giải quyết.

    Điều kiện cần có:

    • Khả năng giao tiếp tốt, có thể nắm bắt và xử lý vấn đề phát sinh.
    • Có kinh nghiệm bán hàng qua điện thoại, trực tổng đài chăm sóc khách hàng, hoặc các công việc khác liên quan đến tiếp cận người dùng qua điện thoại.
    • Sẵn sàng làm việc ngoài giờ để đáp ứng yêu cầu công việc.
    • Yêu thích làm việc trong môi trường làm việc năng động, nhiều tiềm năng khai phá.
    • Cởi mở với sự thay đổi.

    Quyền lợi:

    • Cơ hội làm việc và học hỏi trong một môi trường làm việc năng động và chuyên nghiệp.
    • Nhiều cơ hội thăng tiến trong công việc.
    • Chế độ phúc lợi phù hợp và ổn định.

     

    Chúng tôi rất mong nhận được hồi âm từ bạn!
    Vui lòng gửi thư giới thiệu bản thân kèm CV về địa chỉ tuyendung@gimo.vn

    Tìm hiểu thêm về chúng tôi qua:

    Trợ lý Giám đốc

    Location: Hanoi, Vietnam

    Direct Report: Chief Executive Officer (CEO)

    Description: Are you an enthusiastic, young-at-heart individual who loves to experience a fast-paced work environment with a dynamic team? Are you always striving for success and further growth of your professional career? You have found the right place to start.

    At GIMO, you, as an Executive Assistant, have the unique opportunity to build many advanced products and grow with the most professional Technology Team at one of the fastest-growing FinTech companies in Vietnam.GIMO is exploring a complete new segment of FinTech–the development of the EarnedWageAccess (EWA) model. The concept is as simple as it sounds: allowing employees to get paid as they earn. By introducing it to Vietnam’s market and modifying the population’s bottom line, we hope to change the lives of millions of underbanked workers experiencing daily financial struggles.

    Objectives of this Role
    – Support the CEO primarily and provide additional support to executive team members as directed, to ensure company goals and objectives are met and operations run efficiently.
    – Maintain and refine internal processes that support high-ranking executives companywide and coordinate internal and external resources to streamline workflows.
    – Manage communication with employees by liaising with internal and external executives on various projects and tasks.
    – Plan and orchestrate work to ensure that senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld.

    Key Responsibilities

    **Administrative Works**
    – Manage scheduling for the CEO and other company executives, if required.
    – Organize and prepare for meetings, including gathering documents and managing logistics.
    – Coordinate travel arrangements.
    – Handle other office-related matters, including inventory management, invoice management, transportation scheduling, and office management.

    **Domain Expertise**
    – Prepare meeting materials, including corporate profiles, pitch decks, and reports (weekly/monthly/quarterly/annual) with other executive members and shareholders.
    – Participate in meetings and prepare meeting minutes.
    – Prepare and support the legal drafting of simple documents.
    – Conduct market research, basic financial modeling, and other business operations tasks as required by the CEO.

     

    Key Qualifications

    • At least 3-4 years of experience in similar roles, preferably at a fast-growing startup or international corporation environment.
    • Bachelor’s degree or higher in Business Management or other business-related fields.
    • Proven track record and deep experience in working with C-suites and management level.
    • Excellent communication skills in both English (IELTS 7.5 above) and Vietnamese; a third language (Japanese/Chinese/Korean) is an advantage.
    • Proficient in Microsoft Office suites; fundamental knowledge in Finance & Financial Modelling.
    • Open-minded and great ambition for continuous learning and growth.
    • Excellent time management and multi-tasking skills.
    • Attention to details.
    • Strong ability to work under high pressure and tight deadlines.

    Our Offer

    • Tremendous opportunities to learn, grow, and build with a fast-growing fintech startup in Vietnam.
    • Young, dynamic but professional working environment.
    • Competitive salary plus well-rounded compensation package.

    We would love to hear back from you! Send us an introduction of yourself along with your resume to tuyendung@gimo.vn.

    Get to know about us through:

    Our website: https://gimo.vn/

    GIMOCareers: https://www.facebook.com/tuyendunggimo.vn

    Our LinkedIn: https://www.linkedin.com/company/gimojsc/about/

    Product Owner (Lending)

    Location: Hanoi, Vietnam

    Get To Know GIMO:

    Are you an enthusiastic, young-at-heart individual who thrives in a fast-paced work environment with a dynamic team? Are you passionate about advancing your career in the fintech industry? If so, GIMO is the right place for you.

    At GIMO, you’ll have the unique opportunity to explore cutting-edge technology and grow professionally within one of the fastest-growing fintech companies in Vietnam. GIMO is pioneering a new segment of fintech with its Earned Wage Access (EWA) model. This model allows employees to access their wages as they earn them, aiming to alleviate the financial burdens of underbanked workers. Our mission is to provide financial inclusion solutions for millions of workers across Vietnam. Currently, around 700,000 workers from more than 120 businesses can access their wages on-demand with GIMO. We are also expanding into new financial products that cater to the financial needs of Vietnam’s population.

    Key Responsibilities:

    1. Product Planning and Requirement Gathering: Collaborate with the senior management team to plan and develop cash loan and lending products. Conduct market analysis, understand customer needs, and work with stakeholders to gather requirements for new products or enhancements.

    2. Data Analysis: Work closely with Data Analyst team to Develop detailed reports and dashboards to track key performance metrics, such as loan volume, default rates, and profitability, supporting data-driven decision-making. Analyze data to identify trends, customer needs, and opportunities for product improvements.

    3. Business Process Improvement:Identify and recommend process improvements for loan origination, underwriting, servicing, and collections, aiming for efficiency, compliance, and a superior customer experience.

    4. Risk Management: Work with risk teams to assess and monitor credit risk associated with lending products, including risk models, scoring methodologies, and risk-adjusted pricing.

    5.Regulatory Compliance: Ensure all lending products meet regulatory and compliance requirements by collaborating with legal and compliance teams.

    6.Stakeholder Communication:Serve as the key liaison between business units and development teams to ensure alignment on product objectives and delivery timelines.

     

    Key Qualifications:

    • Bachelor’s degree in Finance, Business, Economics, or related field.
    • Minimum of 3-5 years of experience as a Business Analyst/Product Owner in financial services, particularly in cash loans, lending, or related financial products
    • In-depth understanding of lending products, e.g. cash loans, personal loans, installment loans, and line of credit products. Knowledge of loan origination, underwriting processes, credit risk assessment, loan servicing lifecycle, and financial regulations
    • Proficiency in data analysis and reporting tools such as Excel, Tableau, SQL or similar.
    • Proven experience in running Agile teams as a Product Owner. Strong understanding of agile methodologies, backlog management, and feature prioritization. Experience with agile tools (e.g., JIRA, Confluence) is a plus. Excellent communication and stakeholder management skills.
    • Strong analytical thinking and problem-solving skills.
    • Experience working in banking or financial institutions (FIs) is a strong plus.

     

    Benefits:

    • Tremendous opportunities to learn, grow and build with a fast-growing fintech startup inVietnam
    • Young, dynamic but professional working environment
    • Clear opportunities for promotion and career development
    • Opportunity to work under experienced Experts in finance, technology, and banking.

     

    We would love to hear back from you! Send us an introduction of yourself along with your resume to: tuyendung@gimo.vn

    Get to know about us through:

    Our website: https://gimo.vn/

    GIMOCareers: https://www.facebook.com/tuyendunggimo.vn

    Our LinkedIn: https://www.linkedin.com/company/gimojsc/about/

    Product Owner (Junior/Middle level)

    Product Owner

    Location: Hanoi, Vietnam

    About GIMO

    GIMO is a fast-growing fintech company in Vietnam, pioneering the Earned Wage Access (EWA) model. We allow employees to access their earned wages on-demand, aiming to improve the financial lives of underbanked workers. Our services currently benefit approximately 700,000 workers from over 120 businesses.

     

    Role Overview

    We are seeking a customer-centric Product Owner with a background in Business Analysis or strong skills in Execution and User Discovery. The ideal candidate will have holistic thinking, a systemic approach, and excellent teamwork skills.

     

    Key Responsibilities

    • Lead a cross-functional squad (engineering, analytics, and design) to define strategy, prioritize tasks, and deliver exceptional user experiences
    • Make data-driven decisions to measure product performance and communicate impact to senior executives
    • Empathize with user pain points and craft delightful, user-friendly products
    • Manage stakeholders and drive alignment across teams
    • Conduct rapid hypothesis testing to identify and validate growth opportunities
    • Ship minimum-loveable-products based on quantitative and qualitative user behavior data
    • Define success metrics and consistently measure product impact

    Qualifications

    • 2+ years of experience in Product Owner or Product Analysis roles at a tech software company
    • Demonstrated success in launching new products/features with clear impact
    • Strong analytical and creative problem-solving skills
    • Excellent collaboration and communication skills
    • Experience working with Data Science teams to identify and solve problems at scale
    • Strong written and verbal communication abilities
    • Empathy for users and a drive to discover and resolve their pain points
    • Background in Business Analysis or proven skills in Execution and User Discovery

    What We Offer

    • Opportunities for learning and growth in a fast-growing fintech startup
    • Young, dynamic, and professional working environment
    • Competitive salary and comprehensive compensation package

    How to Apply

    We would love to hear back from you! Send us an introduction of yourself along with your resume to: tuyendung@gimo.vn

    Get to know about us through:

    Our website: https://gimo.vn/

    GIMOCareers: https://www.facebook.com/tuyendunggimo.vn

    Our LinkedIn: https://www.linkedin.com/company/gimojsc/about/