Lưu trữ Ha Noi

Senior Executive Assistant to CEO

1. Strategic & Operational Support

Provide CEO and other senior executives with the information and analysis they need to make strategic decisions by identifying and utilizing data visualization tools and business intelligence software;
Plan and lead specific projects/ initiatives assigned by CEO from time to time;
Conduct market research, competitive analysis, and financial modeling to support strategic projects;
Draft and manage legal/business documentation as needed (with legal team input);
Act as a liaison between CEO and internal/external stakeholders, ensuring alignment and follow-through on initiatives.

2. Investor Relations

Support the CEO and finance team in managing relationships with investors and shareholders;
Prepare investor updates, pitch decks, data room content, and due diligence documentation;
Help schedule and coordinate investor meetings, calls, and follow-ups;
Monitor funding timelines, maintain stakeholder communication logs, and ensure timely delivery of information;
Assist in organizing board meetings and tracking key shareholder requests and action items.

3. Communication & Coordination

Act as a bridge between the CEO and the rest of the company, ensuring smooth communication and alignment;
Help maintain internal processes and tools to improve executive efficiency;
Represent Gimo in a professional and engaging manner when liaising with external partners or investors.

Key Qualifications

6–8 years of experience in similar roles-ideally in a fast-growing tech startup or international business environment;
Bachelor’s degree or higher in Business, Finance, Economics, or related fields;
Proven experience supporting senior executives and driving strategic initiatives;
Excellent written and spoken English (IELTS 7.5+). Additional languages (Chinese, Japanese, Korean) are a plus;
Advanced in Microsoft Office, Google Workspace, and collaboration tools (e.g. Notion, Slack). Familiarity with GenAI tools or BI platforms is a strong plus;
Excellent multitasking, prioritization, and time management skills;
A calm, proactive problem-solver who thrives under pressure;
High emotional intelligence, discretion, and professionalism.

Why join us?

Be part of a purpose-led company improving financial lives across Vietnam;
Learn directly from founders and senior leaders, take on real responsibilities from day one;
Attractive salary and performance-based bonuses;
ESOP (employee stock option plan) — become an owner, not just an employee;
Premium PTI healthcare package and annual wellness check;
Yearly company trip, team-building events, weekly happy hours;
Personalized training, learning stipends, and leadership mentorship;
A dynamic, inclusive and supportive work environment that values transparency and initiative.

We would love to hear back from you! Send us an introduction of yourself along with your resume to: [email protected]

Customer Service & Telesales Executive

Description

Provide timely and accurate customer support via hotline, Zalo, Facebook, and other platforms, ensuring a smooth and positive experience;
Make proactive sales calls to promote Gimo’s financial products and services, with a strong focus on upselling and cross-selling;
Coordinate with internal teams to promptly resolve product or service issues, maintaining service quality and efficiency;
Gather and analyze customer feedback to support continuous improvement initiatives.

Requirements

Have experiences in customer service, telesales, or sales consulting;
Excellent communication skills and a strong customer-first mindset;
Proactive, patient, and resilient when handling customer needs;
Ability to analyze feedback and suggest service enhancements;
Preferred: Experience in FinTech, personal finance, or proven upselling/cross-selling skills.

Benefits

Competitive salary with 100% pay during probation;
Clear career path and professional training in customer service and financial product sales;
Comprehensive benefits: Full social insurance and premium PTI health coverage from day one of official employment;
Young, supportive, and growth-driven environment with regular team bonding and annual company trips.

To apply, please send your CV via email to this address: [email protected]

Product Owner

Key Responsibilities

Product Development & Requirement Gathering: Collaborate with senior management to develop and enhance finantial products such as cash loan and BNPL products. Conduct market analysis, understand customer needs, and work with relevant stakeholders to collect, clarify, and prioritize product requirements.
Stakeholder Collaboration (company stakeholder & partners): Serve as the key liaison between business units and development teams to ensure alignment on product objectives and delivery timelines. Engage with external partners to co-develop or integrate features that enhance product offerings.
Risk & Compliance Alignment: Work with risk, legal, and compliance teams to assess credit risk and ensure that all lending products meet regulatory requirements and internal policies.
Data-driven Insight: Collaborate with the Data Analyst team to develop reports and dashboards that track key performance metrics. Leverage insights to identify customer needs and support data-driven product improvement.

Key Qualifications & Experience

Bachelor’s degree in Finance, Business, Economics, or related field.
Minimum of 2-5 years of experience as a Business Analyst/Product Owner in
financial services, particularly in cash loans, lending, or related financial
products.
In-depth understanding of lending products, e.g. cash loans, personal loans,
installment loans, and line of credit products. Knowledge of loan origination, underwriting processes, credit risk assessment, loan servicing lifecycle, and financial regulations
Proven experience in running Agile teams as a Product Owner. Strong understanding of agile methodologies, backlog management, and feature prioritization. Experience with agile tools (e.g., JIRA, Confluence) is a plus. Excellent communication and stakeholder management skills.
Strong analytical thinking and problem-solving skills.
Experience working in banks or financial institutions (FIs) is preferable.
Proficiency in data analysis and reporting tools such as Excel, Tableau, SQL or
similar is a plus.

Benefits

Tremendous opportunities to learn, grow and build with a fast-growing fintech startup in Vietnam;
Young, dynamic but professional working environment;
Competitive salary plus well-rounded compensation package.

We would love to hear back from you! Send us an introduction of yourself along with your resume to: [email protected]

Backend Engineer (Junior/Middle)

Description

Be the engineering owner of different fintech products, collaborate with cross-functional teams including backend, frontend, mobile engineers, QC, product managers to understand the requirements and deliver high-quality solutions.
In charge of technical design (architecture and database), used to serve product needs.
Optimize system performance, database queries, and overall application responsiveness.
Align with and contribute to the engineering best practices in coding, database design,
security, and tools to achieve a mastery level of code quality.
Identify and troubleshoot issues, debugging and resolving technical problems that may
arise in the production environment.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Software Engineering or related fields.
3+ year of experience with Java 11+ or other JVM languages, familiar with Spring Boot, Hibernate, Liquibase, build tools, logging & monitoring, troubleshooting, and system performance metrics.
Proficiency in building distributed systems, experience with microservices architecture, sync/async communication via RESTful API/message broker (e.g., Kafka), cache (e.g., Redis).
Proficient in database design & SQL.
Able to work with Docker, CI/CD pipeline, Kubernetes, GIT.
Practical experience with AWS-managed services such as S3, EKS, RDS, KMS, SQS, SNS.
Good communication skills.

Benefits

Competitive salary with 100% pay during probation;
Clear career path and professional training in customer service and financial product sales;
Comprehensive benefits: Full social insurance and premium PTI health coverage from day one of official employment;
Young, supportive, and growth-driven environment with regular team bonding and annual company trips.

To apply, please send your CV via email to this address: [email protected]

Debt Management Executive

Job Description

Monitor and recover personal debts via phone, including:
Contact customers with salary advances to remind them of payment schedules.
Contact customers who fail to pay on time to understand the reasons, provide advice on repayment channels, and encourage early payments.
Track and update the debt status of late-paying customers.
Record all statuses and results of calls for tracking and statistical purposes.
Report emerging issues to management and coordinate to resolve them.

Requirements

Strong communication skills, with the ability to understand and handle emerging issues;
Experience in telesales, customer service call centers, or other roles involving direct customer contact by phone;
Willingness to work overtime to meet job requirements;
Enthusiasm for working in a dynamic and growth-oriented environment;
Openness to change.

Benefits

Opportunity to work in a fast-paced, professional, and innovation-driven environment;
Clear career advancement pathways and regular performance evaluations;
Competitive and stable benefits package aligned with industry standards.

We would love to hear back from you! Send us an introduction of yourself along with your resume to: [email protected]