1. Strategic & Operational Support
- Provide CEO and other senior executives with the information and analysis they need to make strategic decisions by identifying and utilizing data visualization tools and business intelligence software;
- Plan and lead specific projects/ initiatives assigned by CEO from time to time;
- Conduct market research, competitive analysis, and financial modeling to support strategic projects;
- Draft and manage legal/business documentation as needed (with legal team input);
- Act as a liaison between CEO and internal/external stakeholders, ensuring alignment and follow-through on initiatives.
2. Investor Relations
- Support the CEO and finance team in managing relationships with investors and shareholders;
- Prepare investor updates, pitch decks, data room content, and due diligence documentation;
- Help schedule and coordinate investor meetings, calls, and follow-ups;
- Monitor funding timelines, maintain stakeholder communication logs, and ensure timely delivery of information;
- Assist in organizing board meetings and tracking key shareholder requests and action items.
3. Communication & Coordination
- Act as a bridge between the CEO and the rest of the company, ensuring smooth communication and alignment;
- Help maintain internal processes and tools to improve executive efficiency;
- Represent Gimo in a professional and engaging manner when liaising with external partners or investors.
Key Qualifications
- 6–8 years of experience in similar roles-ideally in a fast-growing tech startup or international business environment;
- Bachelor’s degree or higher in Business, Finance, Economics, or related fields;
- Proven experience supporting senior executives and driving strategic initiatives;
- Excellent written and spoken English (IELTS 7.5+). Additional languages (Chinese, Japanese, Korean) are a plus;
- Advanced in Microsoft Office, Google Workspace, and collaboration tools (e.g. Notion, Slack). Familiarity with GenAI tools or BI platforms is a strong plus;
- Excellent multitasking, prioritization, and time management skills;
- A calm, proactive problem-solver who thrives under pressure;
- High emotional intelligence, discretion, and professionalism.
Why join us?
- Be part of a purpose-led company improving financial lives across Vietnam;
- Learn directly from founders and senior leaders, take on real responsibilities from day one;
- Attractive salary and performance-based bonuses;
- ESOP (employee stock option plan) — become an owner, not just an employee;
- Premium PTI healthcare package and annual wellness check;
- Yearly company trip, team-building events, weekly happy hours;
- Personalized training, learning stipends, and leadership mentorship;
- A dynamic, inclusive and supportive work environment that values transparency and initiative.
We would love to hear back from you! Send us an introduction of yourself along with your resume to: [email protected]
Description
- Provide timely and accurate customer support via hotline, Zalo, Facebook, and other platforms, ensuring a smooth and positive experience;
- Make proactive sales calls to promote Gimo’s financial products and services, with a strong focus on upselling and cross-selling;
- Coordinate with internal teams to promptly resolve product or service issues, maintaining service quality and efficiency;
- Gather and analyze customer feedback to support continuous improvement initiatives.
Requirements
- Have experiences in customer service, telesales, or sales consulting;
- Excellent communication skills and a strong customer-first mindset;
- Proactive, patient, and resilient when handling customer needs;
- Ability to analyze feedback and suggest service enhancements;
- Preferred: Experience in FinTech, personal finance, or proven upselling/cross-selling skills.
Benefits
- Competitive salary with 100% pay during probation;
- Clear career path and professional training in customer service and financial product sales;
- Comprehensive benefits: Full social insurance and premium PTI health coverage from day one of official employment;
- Young, supportive, and growth-driven environment with regular team bonding and annual company trips.
To apply, please send your CV via email to this address: [email protected]
Key Responsibilities
- Achieve KPIs related to acquiring qualified app users (as per Gimo’s GVM criteria);
- Plan, organize, and execute user outreach and promotional events;
- Contact and assist potential users pre- and post-campaign to ensure eligibility and product engagement;
- Compile and report business metrics on a daily, weekly, monthly, and quarterly basis;
- Support customers in reaching Gimo activation counters before each event.
Requirements
- Minimum 1 year of sales experience; college/university graduate with a basic understanding of finance;
- Proficient in using smartphones (Apple, Samsung, Oppo, etc.);
- Good health, proactive, and energetic work ethic;
- Willingness to travel frequently and for extended periods across provinces;
- Presentable appearance and effective communication skills;
- Experience in organizing and executing user-focused promotional events;
- Strong adaptability, self-learning ability, and research mindset;
- Intermediate proficiency in computer skills (MS Office, data entry);
- Comfortable with both online and offline working environments.
Benefits
- Opportunity to work in a fast-paced, professional, and innovation-driven environment;
- Clear career advancement pathways and regular performance evaluations;
- Competitive and stable benefits package aligned with industry standards.
We would love to hear back from you! Send us an introduction of yourself along with your resume to: [email protected]
Job Description
- Monitor and recover personal debts via phone, including:
- Contact customers with salary advances to remind them of payment schedules.
- Contact customers who fail to pay on time to understand the reasons, provide advice on repayment channels, and encourage early payments.
- Track and update the debt status of late-paying customers.
- Record all statuses and results of calls for tracking and statistical purposes.
- Report emerging issues to management and coordinate to resolve them.
Requirements
- Strong communication skills, with the ability to understand and handle emerging issues;
- Experience in telesales, customer service call centers, or other roles involving direct customer contact by phone;
- Willingness to work overtime to meet job requirements;
- Enthusiasm for working in a dynamic and growth-oriented environment;
- Openness to change.
Benefits
- Opportunity to work in a fast-paced, professional, and innovation-driven environment;
- Clear career advancement pathways and regular performance evaluations;
- Competitive and stable benefits package aligned with industry standards.
We would love to hear back from you! Send us an introduction of yourself along with your resume to: [email protected]
